Privacy Policy

Information you give us

When you fill out a form on this site we collect what you enter:

• Property owners: property address, property type, condition, your situation, your timeline, first and last name, phone number and email.
• Investors: property types, strategies, purchase range, target ZIP codes and neighborhoods, preferred condition, funding method, first and last name, email and phone number.
• Anything you tell us when you call, text or email us.

Information collected automatically

• The page where you submitted a form, the language you used and the date and time.
• How you found us: the campaign tags in the link you followed (such as utm_source) or the website that sent you. We keep this in your browser for up to 30 days so we can tell which of our ads or posts led to your inquiry.
• Usage data through Google Analytics: pages visited, buttons clicked, progress through our forms, device and browser type and approximate location (city level). Google Analytics uses cookies to do this. We do not send your name, phone number, email or address to Google Analytics.

How we use your information

• To review your property or investment criteria and respond to your inquiry.
• To contact you by phone, text message or email about your inquiry or, for investors, about opportunities that match your criteria.
• To keep an organized record of our conversations and follow-ups.
• To understand how visitors use the site and improve it.
• To prevent spam and abuse and to meet legal obligations.

Text messages

If you give us your phone number, we may contact you by text message about your inquiry. Message and data rates may apply. Message frequency varies. You can reply STOP at any time to stop receiving texts, or HELP for help. Consent to receive messages is not a condition of any purchase.

We do not sell or share your phone number or text messaging consent with third parties for their marketing purposes.

How we share information

We do not sell your personal information. We share it only as needed to run our business:

• With service providers that store or process it for us, such as our website host, our database (Airtable), our automation tools, Google (email and Analytics) and Telegram (internal notifications to our team). They may use it only to provide their services to us.
• Property details: if you sign a purchase agreement with us, we may share the property details (address, photos, condition, price and estimated repairs) with investors in our network. We do not share your name or contact information to market the property.
• Assignment of the agreement: our purchase agreements may be assigned to another buyer, and this is stated in the agreement you sign. If we assign it, the buyer receives a copy of the agreement and, together with the title company and the attorney, the contact information needed to coordinate visits, inspections and closing.
• Investors: if you are an investor, your information is shared only with the parties involved in closing a transaction you decide to buy.
• When required by law or to protect our rights, or as part of a sale or reorganization of our business.

Cookies and your choices

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout). The site and its forms work without analytics cookies.

How long we keep information

We keep your information for as long as we need it for the purposes above, for example while we are in contact about a property or while you are on our investor list, and as required for our legal and tax records. You can ask us to delete it at any time.

Your requests

You can ask us to tell you what information we have about you, to correct it, to delete it or to stop contacting you. Email keyvorahome@gmail.com or call (216) 677-2783 and we will respond within a reasonable time. Investors can also ask us to update their criteria the same way.

Security

Forms are sent over an encrypted connection (HTTPS) to our own server, which validates them before storing them. Access to our records is limited to our team. No method of transmission or storage is completely secure, but we work to protect your information.

Children

This site is not directed to anyone under 18, and we do not knowingly collect information from children.

Changes to this policy

If we change this policy we will post the new version on this page with a new effective date.

Contact us

Keyvora Home · Cleveland, Ohio · keyvorahome@gmail.com · (216) 677-2783